From a humble beginning in 1972, dealing in gas cookers, bed heads, Perspex sheets, typewriters, Sun Beam equipment, air-conditioners, etc. to one of the leading multi-faceted prestigious companies in Oman, with agencies of world renowned companies. This, in short, sums up the commendable growth route of Zawawi Trading Company (ZTC). With the acquisition of Daimler AG (erstwhile Mercedes-Benz), agency in end 1972, the Company has never looked back.

Today, after about 36 years, ZTC is a multi-divisional Company, running seven full-fledged operating divisions:

• Automotive Sales: selling vehicles ranging from passenger cars to commercial vehicles
• Spare Parts & Tyres: dealing in vehicle spares and accessories
• Workshop: with state of the art facilities for after-sales service and maintenance
• Agriculture: dealing in tractors and implements
• Engineering (Communications, Mechanical, Marine & Automation): Executing EPC projects in these fields and trading related products.
• Marine Engineering: Dealing in sales and service of marine engineering equipment like High Speed Diesel Engines under the brand names MTU, Detroit; Marine Gearboxes ,waterjets and other marine and shipboard machinery; MTU Onsite Energy solutions for land based power and energy requirements; MTU diesel engines for other applications like Construction & Industrial,railways,oil and gas etc.
• Electrical: Dealing in power generation and transmission line equipment.Raychem termination and joints etc.

AUTOMOTIVE SALES DIVISION

ZTC is the exclusive distributor for the entire range of Mercedes-Benz cars and commercial vehicles in the Sultanate of Oman for over 35 years. During this period it has established itself as the market leader in all segments of the Mercedes-Benz product range.

ZTC also offers a wide range of quality pre-owned Mercedes-Benz cars in a separate dedicated showroom. All cars undergo a thorough 100 point quality check before they are offered for sale.

The Automotive Division also has the franchise of the exclusive "Maybach" and "SLR" range of cars.

SPARE PARTS & TYRE DIVISION

The Spare Parts Division supplies a complete range of parts for Mercedes-Benz, Maybach and SLR passenger cars, commercial vehicles, industrial engines and buses.

Apart from spare parts, the division also supplies Uniroyal tyres, various accessories and specialised equipment.

WORKSHOP

The workshop has state-of-the-art facilities to match the product requirements. This includes a 24-hour vehicle recovery service, a courtesy car scheme, a mobile workshop for on-the-spot attention, service at the customer's place for major fleet owners, drop-off service to customers leaving their vehicles in the workshop, free technical inspection and repair estimates if the jobs are carried out at the workshop.

The performance of the workshop is measured in terms of the quality of the back-up service it provides to its customers and the influence it makes on their level of satisfaction. Most of the technicians, supervisors and customer-attending staff have received training from Mercedes-Benz; either in-house or at the factory in Germany and at times at the Regional Centre, U.A.E. On the job training is a continuous process in the workshop.

AGRICULTURAL DIVISION

The Agricultural division specialises in tractors and farm equipment. Massey Ferguson tractors were introduced in Oman 31 years ago and since then have been the market leaders with almost 80% share of the market. The division also represents Daedong Tractors in small/compact range to meet the requirements of small farmers. In addition to this, the division has also commissioned small/ medium size Turnkey projects such as Animal Feed Mill, Natural Fertiliser Plant, Milk Filling Line and Milking Parlour.

ENGINEERING DIVISION (Communications, Mechanical, Marine & Automation)

The Engineering Division has been actively involved in sales and marketing of Communications, Mechanical , Marine, Instrumentation, Controls and BMS products for the last three decades.

With a team of competent Sales and Service Engineers, supported by a well-stocked spare parts department and full fledged service department, the division provides total solutions to the customers including supply, installation, commissioning and maintenance. In association with its international principals, the division takes up turnkey contracts in the diversified fields of Engineering, including dredging, reclamation and marine construction.

The Division is mainly involved in project related sales of its multitude of products like PABXs, Payphones, Point of Sale Terminals, Military Communication Systems, Marine Vessels, Aircraft, Helicopters, Petrochemical Projects, Controls and Building Management Systems, indoor air treatment, etc.

The Engineering Division with its diversified product range caters to the needs of the majority of public and private sector organisations, including Ministry of Defence, Ministry of Transport & Communications, Royal Oman Police, Petroleum Development Oman, Oman Telecommunications Company, Diwan of Royal Court and various other Ministries and Contractors.

MARINE ENGINEERING DIVISION

The Marine Engineering Division is involved in the sales and service of marine engineering equipment like High Speed Diesel Engines, Marine Gearboxes, Ship Automation and Control System, Integrated Platform Management System (IPMS), Integrated Machinery Control System(IMCS), Complete Propulsion Packages including water Jets, Shafting Propellers, Controllable Pitch Propellers(CPP), Air-Conditioning and Refrigeration Systems, Valves and other ships system elements, Deck Machinery, Rudder and Steering Gear etc. for more than two decades.

We are authorised distributor for MTU Friedrichshafen GmbH, Germany and MTU Onsite Energy (both Tognum A.G. group companies) for all their products and services, i.e. state of the art and cutting edge technology High Speed Diesel Engines and complete drive system under MTU, Detroit and MTU Onsite Energy brands for applications like:

• Marine Prpulsion and Onboard Power Generation (up to 9100 KW rating)
• On-site Power Generation System including Gas Gensets for Emergency/standby Power, Continuous Power and Peak Load operations
• Commercial and industrial applications
• Heavy Land and Railway applications
• Military Vehicles
• Oil & Gas industry

We are also authorised representative for ZF Marine Gearboxes and Transmission Systems used onboard high speed naval and governmental vessels, commercial marine, ferries, workboats, pilot vessels and pleasure crafts etc.

Our Sales activities are backed by our firm commitment to provide world class in country after sales support, which includes a well stocked spare parts warehouse and a well equipped workshop with highly trained and OEM qualified service engineers and technicians.

Our customer base includes majority of public and private sector organisations, including Ministry of Defence, Royal Oman Police-Coastguard, Royal Yachts, Port Services Corporation, National Ferries Company, Diwan of Royal Courts and many other ministries and contractors.

ELECTRICAL DIVISION (Electrical & Corrosion Protection)

The Electrical Division is based on a novel combination of high-tech industrial products and service agencies. It is focused on the sale and marketing of products and services viz. Power Generation, Transmission & Distribution. Products include Base Load Medium to Large Power Station, Transmission Line Hardware, Insulators, Sub-station Connectors, Surge Arrestors, Power / Distribution Transformers, MV / LV Switchgear, Cable Joint / Termination & Accessories, Solar Panels, Controllers etc.

Corrosion Protection Coatings (Berry Plastics - www.berrycpg.com ) world leaders in Heat Shrink Sleeves (Covalence), Cold Applied Tapes (Polyken), Epoxies (Powercrete) and Cathodic Protection of Pipes and Tanks (Anodeflex), Heat Tracing (Tyco Thermal Controls), and Thermal Insulation.

EPC Contracts for Water Desalination & Waste Water Treatment Plants.